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HomeFAQs & General Info[Updated] Bot9 AI pricing plans - Everything you need to know

[Updated] Bot9 AI pricing plans - Everything you need to know

Bot9 offers a range of pricing plans designed to fit various business sizes and needs.

Whether you're a startup, a medium-sized business, or a large enterprise seeking advanced features and security, there's a plan tailored just for you. Let's break down what each plan has to offer.

Welcome to Bot9! We understand that choosing the right plan is crucial for your business, and we’re here to help you make an informed decision. This comprehensive guide covers everything you need to know about our pricing plans, common features, and additional services.

Pricing Plans

Bot9 offers two main pricing plans designed to cater to different business needs: Starter and Pro. Each plan includes a range of features to help you manage customer support and sales efficiently.

Starter Plan

Price: $199/month

Ideal for: Small businesses and startups handling a moderate amount of support requests.

Features:

  • Support Requests: Up to 1000 per month
  • Contacts Storage: 10,000 contacts
  • Communication Channels: Email/Text live chat
  • Automations: 10
  • Integrations: 5

Additional Benefits:

  • Access to basic support features
  • Suitable for businesses just starting to build their customer support infrastructure

Pro Plan

Price: $499/month

Ideal for: Medium to large businesses needing more comprehensive support features.

Features:

  • Support Requests: Up to 5000 per month
  • Contacts Storage: 100,000 contacts
  • Communication Channels: Email/Text live chat
  • Automations: 50
  • Integrations: 20
  • API Access: Included

Additional Benefits:

  • Advanced automation capabilities
  • Extensive integration options
  • Suitable for businesses with higher support demands

Common Features Across All Plans

Both the Starter and Pro plans include a set of common features designed to enhance your customer support capabilities.

Unlimited Training Data

  • Description: Train your AI without limits to ensure it learns from a wide range of data.
  • Benefit: Ensures the AI provides accurate and effective support.

Multilingual Support

  • Description: Provide support in multiple languages to cater to a global customer base.
  • Benefit: Enhances customer satisfaction and broadens your market reach.

Shared Inbox

  • Description: Manage all customer interactions from a single, unified inbox.
  • Benefit: Streamlines communication and improves response times.

Help Center

  • Description: A comprehensive help center to manage FAQs and support articles.
  • Benefit: Reduces the volume of direct support requests by providing self-service options.

Additional Enterprise Solutions

For businesses with more advanced needs, we offer customized enterprise solutions. Contact us at sales@bot9.ai to discuss tailored plans that include:

  • Robust security features
  • Custom integrations
  • Advanced reporting and analytics
  • Dedicated account management

Detailed Plan Comparison

Here’s a detailed comparison of the features included in the Starter and Pro plans:

FeatureStarterPro
Automation
No. of instructions510
Hand off to Support team✔️✔️
Article suggestions✔️✔️
Multilingual support capability✔️✔️
Support Channels
Customizable chat widget✔️✔️
Discord✔️✔️
Telegram✔️✔️
WhatsApp✔️✔️
Ticketing
Zendesk✔️✔️
Freshdesk✔️✔️
Apps
Bot9 app✔️✔️
Training
Bot9 app✔️✔️
PDF as a report✔️✔️
Built-in import✔️✔️
Train manually✔️✔️
Training Data export✔️✔️
Contacts
Billing500010000
Define custom attributesUnlimitedUnlimited
Export contacts✔️✔️
Shared Inbox
HistoryUnlimitedUnlimited
Analytics and Reporting
Conversations volume report✔️✔️
CSV export✔️✔️
API Access
API access✔️✔️
Rate limit✔️✔️
Help and Support
Email & live chat support✔️✔️
Account manager✔️✔️

Conclusion

Bot9’s pricing plans are designed to scale with your business, providing you with the necessary tools to enhance your customer support and sales efforts. Whether you’re a small startup or a large enterprise, we have a plan that fits your needs.

If you have any questions or need further assistance, please don’t hesitate to contact our support team at helpme@bot9.ai. We’re here to help you succeed!

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