Bot9 offers a range of pricing plans designed to fit various business sizes and needs.
Whether you're a startup, a medium-sized business, or a large enterprise seeking advanced features and security, there's a plan tailored just for you. Let's break down what each plan has to offer.
Welcome to Bot9! We understand that choosing the right plan is crucial for your business, and we’re here to help you make an informed decision. This comprehensive guide covers everything you need to know about our pricing plans, common features, and additional services.
Pricing Plans
Bot9 offers two main pricing plans designed to cater to different business needs: Starter and Pro. Each plan includes a range of features to help you manage customer support and sales efficiently.
Starter Plan
Price: $199/month
Ideal for: Small businesses and startups handling a moderate amount of support requests.
Features:
- Support Requests: Up to 1000 per month
- Contacts Storage: 10,000 contacts
- Communication Channels: Email/Text live chat
- Automations: 10
- Integrations: 5
Additional Benefits:
- Access to basic support features
- Suitable for businesses just starting to build their customer support infrastructure
Pro Plan
Price: $499/month
Ideal for: Medium to large businesses needing more comprehensive support features.
Features:
- Support Requests: Up to 5000 per month
- Contacts Storage: 100,000 contacts
- Communication Channels: Email/Text live chat
- Automations: 50
- Integrations: 20
- API Access: Included
Additional Benefits:
- Advanced automation capabilities
- Extensive integration options
- Suitable for businesses with higher support demands
Common Features Across All Plans
Both the Starter and Pro plans include a set of common features designed to enhance your customer support capabilities.
Unlimited Training Data
- Description: Train your AI without limits to ensure it learns from a wide range of data.
- Benefit: Ensures the AI provides accurate and effective support.
Multilingual Support
- Description: Provide support in multiple languages to cater to a global customer base.
- Benefit: Enhances customer satisfaction and broadens your market reach.
Shared Inbox
- Description: Manage all customer interactions from a single, unified inbox.
- Benefit: Streamlines communication and improves response times.
Help Center
- Description: A comprehensive help center to manage FAQs and support articles.
- Benefit: Reduces the volume of direct support requests by providing self-service options.
Additional Enterprise Solutions
For businesses with more advanced needs, we offer customized enterprise solutions. Contact us at sales@bot9.ai to discuss tailored plans that include:
- Robust security features
- Custom integrations
- Advanced reporting and analytics
- Dedicated account management
Detailed Plan Comparison
Here’s a detailed comparison of the features included in the Starter and Pro plans:
Feature | Starter | Pro |
---|---|---|
Automation | ||
No. of instructions | 5 | 10 |
Hand off to Support team | ✔️ | ✔️ |
Article suggestions | ✔️ | ✔️ |
Multilingual support capability | ✔️ | ✔️ |
Support Channels | ||
Customizable chat widget | ✔️ | ✔️ |
Discord | ✔️ | ✔️ |
Telegram | ✔️ | ✔️ |
✔️ | ✔️ | |
Ticketing | ||
Zendesk | ✔️ | ✔️ |
Freshdesk | ✔️ | ✔️ |
Apps | ||
Bot9 app | ✔️ | ✔️ |
Training | ||
Bot9 app | ✔️ | ✔️ |
PDF as a report | ✔️ | ✔️ |
Built-in import | ✔️ | ✔️ |
Train manually | ✔️ | ✔️ |
Training Data export | ✔️ | ✔️ |
Contacts | ||
Billing | 5000 | 10000 |
Define custom attributes | Unlimited | Unlimited |
Export contacts | ✔️ | ✔️ |
Shared Inbox | ||
History | Unlimited | Unlimited |
Analytics and Reporting | ||
Conversations volume report | ✔️ | ✔️ |
CSV export | ✔️ | ✔️ |
API Access | ||
API access | ✔️ | ✔️ |
Rate limit | ✔️ | ✔️ |
Help and Support | ||
Email & live chat support | ✔️ | ✔️ |
Account manager | ✔️ | ✔️ |
Conclusion
Bot9’s pricing plans are designed to scale with your business, providing you with the necessary tools to enhance your customer support and sales efforts. Whether you’re a small startup or a large enterprise, we have a plan that fits your needs.
If you have any questions or need further assistance, please don’t hesitate to contact our support team at helpme@bot9.ai. We’re here to help you succeed!