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HomeIntegration Guides How to Integrate Your Bot9 Chatbot with Crisp Live Chat for Seamless Customer Support

How to Integrate Your Bot9 Chatbot with Crisp Live Chat for Seamless Customer Support

Welcome to our step-by-step guide on deploying a chatbot to Crisp's Live Chat Widget using Bot9.

This integration allows your Bot9 chatbot to automatically handle customer queries in real-time on any webpage with Crisp chat enabled. Let's get started.

Step 1: Start the Integration Process

  • Log into your Bot9 dashboard.
  • Navigate to the 'Integrations' section and locate the Crisp option.
  • Click 'Connect' to initiate the integration process.

Step 2: Authorize the Connection

  • You'll be prompted to enter your Crisp email and password.
  • Authorize the connection to link your Bot9 chatbot with Crisp.

Step 3: Test the Integration

  • Visit a webpage where Crisp's Live Chat Widget is enabled.
  • Your Bot9 chatbot should now be operational, ready to answer customer inquiries in real-time.

Step 6: Review Integration Logs

  • Return to the Bot9.ai dashboard.
  • Click on the 'Inbox' tab to view a log of interactions.
  • Your test message sent in Crisp chat widget should be visible here.

Congratulations! Your chatbot is now successfully deployed on Crisp, offering 24/7 support to engage with your customers efficiently.

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