Bot9's API offers a powerful way to integrate AI-powered chat functionality into various applications, enhancing the overall user experience with efficient and intelligent chat interactions.

This guide provides a comprehensive overview of what you need to know about the Bot9 API, from initiating conversations to managing account functions.

Getting Started with Bot9 API

1. API Overview:
   • Bot9's API has two primary interfaces: End User Chat API and Account Management API.
   • The End User Chat API is designed for handling end-user interactions with the chatbot.
   • The Account Management API facilitates administrative and account-related functions.
2. Starting a Conversation:
   • Conversations are initiated using the 'InitChat' endpoint.
   • The API operates on a two-step process: initiating a conversation and then using the 'ConversationID' for subsequent chat messages.
3. InitChat Endpoint:
   • This endpoint starts a new conversation.
   • It requires details like source, status, external session ID, and user information.
   • An example CURL request demonstrates how to use this endpoint.
4. Chat Endpoint

• This endpoint is used to send chat messages to the bot. It includes a message parameter to input the user's query.

Finding Your API Credentials

• To access your Bot9 API credentials, navigate to 'Settings' in the Bot9 dashboard sidebar.
• Select 'API keys' from the top menu in the settings. Here, you can view and manage your API keys necessary for API usage.

Authorization and Security

• Bot9 API uses OAuth 2 Bearer token for authorization, ensuring secure access.
• Include the bearer token in the request header for authentication purposes.

Usage Guidelines

• Familiarize yourself with the various endpoints available in the Bot9 API.
• Understand the rate limits and best practices to ensure optimal use of the API.
• Test your API integrations in a controlled environment before deploying them in a live setting.

Troubleshooting and Support

• Should you encounter any issues or have questions, consult the detailed API documentation for troubleshooting tips.
• Bot9’s support team is available for additional help and guidance.

Conclusion:

The Bot9 API is a versatile tool that opens up numerous possibilities for enhancing your application with intelligent chat functionalities.

By understanding the key components and following the best practices outlined in this guide, you can effectively implement and utilize the Bot9 API to its full potential.

For more detailed information and examples, refer to the official Bot9 API documentation.